1. How long does shipping take?
Shipping usually takes 4-7 business days, depending on your location.
2. Do you offer free shipping?
Yes! We provide free shipping across the UAE.
3. What if I receive a defective item?
Contact us within 3 days of receiving your order, and we’ll arrange a replacement or refund.
4. Can I cancel my order?
Orders can only be canceled within 24 hours of placement.
5. How can I track my order?
After shipping, we will send a tracking number via email.
6. Do you accept returns?
Yes! We offer a 3-day return & refund policy if the item is in good condition.
7. How do I contact customer support?
You can reach us via email at chat.thetechonic@gmail.com or WhatsApp at +971 55 274 5834.